Cannot print from Office software – Microsoft Community.
Tried the newest one and Barabing-baraboom Hey presto, it worked.
– All Office applications Crash while trying to print – Microsoft Community
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. This article describes how to diagnose print failures in Microsoft Word. It also explains how to isolate the cause of the print failure and how to resolve the issue. This article doesn’t discuss printer output issues, such as envelope-positioning problems, missing graphics, or inaccurate page numbers.
To resolve a print failure in Word, you must determine its cause. Causes typically fit into one of the following categories:. Don’t make assumptions about what is causing your printing problem. Instead, rely on systematic troubleshooting to reveal the cause. Corrupted files or documents that contain corrupted graphics or fonts can cause print errors in Word. Before you reinstall drivers or software, test whether Word can print. To do this, follow these steps for your version of Word.
If the document prints successfully, change to a different font, or insert clip art, a table, or a drawing object. The success or failure of these tests shows whether Word can print generally. These tests may also give you clues about certain fonts or graphics that Word cannot print. If you don’t receive errors in the test document but still cannot print the original document, the file may be corrupted. For more information about how to troubleshoot corrupted Word files, see How to troubleshoot damaged documents in Word.
If Word cannot print at all, or if Word cannot print a certain font or a specific type of graphic, go to the next step. The scope of the printing problem may reveal its cause. For example, some printing problems affect only Word, whereas other printing problems affect several of or all Windows-based programs.
If Step 1 indicated that the print problem involves only certain fonts or certain graphics images, try to reproduce this problem in WordPad. To do this, apply the same font, or insert the same kind of graphics image. To select a different font in WordPad, use the same method that you use in Word. If you still cannot print from WordPad, test the print functions from either your web browser, or your other Office programs.
Select Start , point to Settings , and then select Printers. If you can’t print a test page, or if you cannot print in several or all Windows-based programs, the problem might be related to a printer driver, hardware, the operating system, or internet connectivity. If the problem is limited to a particular font, a corrupted font file may be the cause. For more information about how to test and reinstall fonts, see How to install or remove a font in Windows.
You might be able to use Windows printing help and troubleshooters to resolve the printing problem:. Type printer problems , and then select Find and fix problems with printing. If Word is the only program on your computer that cannot print, be aware that Word is a very printer-intensive program. Therefore, a minor problem in the printer driver tends to affect Word before it affects other programs.
To determine whether the printer driver is the cause of the problem, you can test different drivers. If the Word printing problem occurs only when you print documents that use a certain font or a specific type of graphics image, try to print to another printer.
If no other printer is available, contact the manufacturer to determine whether there is an updated version of the driver or a different driver for your printer model.
If the Word printing problem occurs even when you print documents that contain only text, you can use a generic, text-only printer driver to test printing from Word. To do this, follow these steps for your version of Windows. On some versions of Windows, these steps may require access to the Windows installation CD-ROM or access to a network drive that contains the Windows installation files. Make sure that the Use an existing port check box is selected, change the dropdown option to File: Print to file , and then select Next.
In the Manufacturers list, select Generic , and then select Next. Leave the default printer name, select Next , and then select Finish. When the driver installation is complete, open a document in Word, and then do the following, as appropriate for your situation:.
If you receive an error message in Word when you print files that contain only text, but you do not receive the error message when you print by using the generic, text-only printer driver, your printer driver might be corrupted.
If this is the case, contact the manufacturer for help with removing the printer driver and install an updated version. After you verify that the printing problem is not limited to a particular document or to a particular printer driver, and that the problem is limited to the Word program, test the Word program by using resetting the user options. For more information about how to reset the user options, see How to reset user options and registry settings in Word.
If the printing problem continues to occur, run Detect and Repair to reinstall the missing or corrupted program files. To run Detect and Repair , follow these steps for your version of Word. If the printing problem continues to occur after you repair the Word installation or the Office installation, go to the next step.
To look for device drivers or memory-resident programs that might be interfering with the Word print function, start Windows in safe mode, and then test print to a file in Word. To start Windows in safe mode, follow these steps for your version of Windows. Remove all DVDs, CDs, floppy disks, and any other external media from your computer, and then restart your computer.
Select Start , select the arrow next to the Lock button, and then select Restart. You must press the F8 key before the Windows logo appears. If the Windows logo appears, you must restart the computer. To do this, wait until the Windows logon prompt appears, and then shut down and restart the computer. If the Word printing problem does not occur when you start Windows in safe mode, use clean-boot troubleshooting to help determine the source of the problem.
For more information about how to perform a clean restart in Windows, see How to perform a clean boot in Windows.
Skip to main content. This browser is no longer supported. Download Microsoft Edge More info. Table of contents Exit focus mode. Table of contents. Important This article doesn’t discuss printer output issues, such as envelope-positioning problems, missing graphics, or inaccurate page numbers. In Windows 7 , select Start , and then select Devices and Printers. In Windows Vista , select Start , and then select Printers. Note To correct printer connection and printing problems in Windows 10 , see Fix printer connection and printing problems in Windows In Windows 8 and Windows 7 , you can run the printing troubleshooting wizard by selecting Start , typing printing, and then selecting Find and fix printing problems.
In Windows Vista , select Start , select Help and Support , and search on printing or printing troubleshoot. Note On some versions of Windows, these steps may require access to the Windows installation CD-ROM or access to a network drive that contains the Windows installation files.
Note You must press the F8 key before the Windows logo appears. In this article.